Moving into Prime Apt Prestige was one of the best decisions my partner and I have made. The concierge remembered our names on day one and has since arranged everything from surprise anniversary flowers to last-minute vet appointments for our cat. The attention to detail is extraordinary — even the hallway scent changes with the seasons.
What our residents say
Authentic testimonials from current and past residents.
As someone who travels frequently for work, knowing that my apartment is secure and that the concierge can handle deliveries and maintenance requests while I am away gives me incredible peace of mind. The smart-home system lets me check on everything from my phone, and the fibre internet has never dropped during a video call — not once in two years.
We were looking for a place that felt like a home rather than just an apartment, and we found exactly that here. The rooftop terrace has become our favourite spot for Sunday brunch, and the kids love the cinema room. The only reason I give four stars instead of five is that the yoga studio can get busy on Saturday mornings — a minor quibble in an otherwise flawless experience.
I downsized from a suburban house after retirement and was worried I would miss the space. Instead, I gained a community. The lobby feels like a living room, the staff greet me by name, and I have made genuine friends among my neighbours. The fitness centre keeps me active, and the heated parking means no more scraping ice off my car in January.
What sets Prime Apt Prestige apart is the consistency. Every interaction — from maintenance requests to package pickups — is handled with the same level of professionalism. I have lived in several high-end buildings across Canada, and this is the first one where I genuinely feel the management cares about the resident experience beyond move-in day.
The penthouse exceeded every expectation. Floor-to-ceiling windows frame the most stunning sunsets over the river, and the private rooftop section is perfect for hosting dinner parties. The valet service during busy evenings is a thoughtful touch that guests always comment on. Living here truly feels like a permanent vacation.
A closer look: the Bérubé-Lavoie story
How one young couple transformed their daily routine by choosing the right home.
From a 45-minute commute to a 10-minute walk
When Camille Bérubé and her partner Thomas Lavoie were living in the suburbs, their combined daily commute consumed nearly two hours. After moving into a two-bedroom Classic suite at Prime Apt Prestige, they found themselves just a short walk from both their offices in the G1R district.
The extra time reclaimed from commuting allowed them to take advantage of the building's fitness centre before work, cook dinner together using the chef-grade kitchen appliances, and spend evenings on the rooftop terrace rather than sitting in traffic. Thomas, a freelance graphic designer, converted the second bedroom into a home studio and says the fibre internet and quiet environment have noticeably improved his productivity.
Camille notes that the concierge team has become an integral part of their routine, handling grocery deliveries on busy days and coordinating their annual holiday travel arrangements. "It is like having a support system built into where you live," she says. "We cannot imagine going back to our old way of life."
By the numbers
Our commitment to excellence, measured by the people who matter most.
97%
Lease renewal rate — residents stay because they love it here
4.9
Average resident satisfaction score out of 5
12 min
Average concierge response time for non-urgent requests
200+
Families and professionals currently call us home